To ensure you receive VIP benefits that match your trading performance, the platform upgraded its VIP level review rules on March 13, 2026 (UTC+0), including updated review cycles and a new protection mechanism.
Previous Rules | Updated Rules | |
| Review Cycle | Every 60 days | Every 30 days |
| Cycle Start Date | From initial VIP qualification (no reset on level changes) | Resets from the most recent VIP qualification, level change, or review completion date |
| Review Result | Downgrade or revoke VIP if requirements not met | Downgrade or revoke VIP if requirements not met; VIP 3–VIP 5 users get a 15-day protection period |
| Downgrade Alert | No notification system | Email notification sent when protection period begins |
Additional Notes:
- After becoming VIP, the system starts a 30-day review cycle from the effective date and reviews your current VIP level after the cycle ends.
- During the review period, you can continue to enjoy the benefits corresponding to your current level.
- If the review result meets requirements, your current level is maintained and the next review cycle starts from the review completion date. If requirements are not met, you will enter the downgrade, cancellation, or protection period process according to the rules.
- If an upgrade or downgrade occurs during the cycle, the review cycle restarts from the effective date of the level change.
- VIP 0 does not participate in downgrade reviews. If you subsequently meet VIP conditions again, you will re-enter the review mechanism from the date of becoming VIP again.
- When VIP 3–VIP 5 users do not meet the current level requirements after the 30-day review cycle ends, and the review result should be a downgrade or cancellation of VIP status, the system will not immediately execute the downgrade but will first enter a 15-day downgrade protection period. During the protection period, your current VIP level and corresponding benefits remain unchanged, and the platform will send a reminder via email.
- At 2:00 AM (UTC) on the last day of the protection period, the system will automatically conduct a second review: If you successfully upgrade during the protection period, the protection period automatically ends and the review cycle is recalculated according to the new level rules. If you restore to the current level requirements during the protection period, the protection period will not end early and the system will still conduct a second review after the protection period ends. If requirements are still not met at that time, the downgrade or cancellation of VIP status will be executed.
Tapbit Team